I’m one of the few consumers who actually wants to buy his music, dvd and software and have a legal version.
But companies really make it hard to buy their products legally and I can fully understand that people resort to illegal downloads because I’m sometimes also driven to that even though I want to buy it legally. Stupid retail stores don’t help either.
Today I went shopping for some music software and actually went to a store to buy a legal version. And guess what happened.
The stupid store didn’t have the damn software in stock! They only had one copy left but that was reserved for someone else.
Here I am, a consumer with the intention to buy something from your friggin’ store and you don’t have the damn thing in stock! Having products in stock so that consumers can immediately purchase and take their new purchase home is one of the few advantages brick and mortar stores have over online stores.
But this store even managed to fuck up one of the few advantages a physical retail store can have. And it made me wonder, do some companies even want to make money? I mean, if you want to sell it’s not that hard to imagine that you actually need to have stuff in tock to sell.
Because I really wanted and needed the software I eventually bought it online. Guess my money didn’t go to that retail store. Online stores are not a threat to brick and mortar stores but incompetent employees and organizations are.